Legal Notice

Company Information
Information in Accordance with § 5 TMG (Telemediengesetz) and § 18 Abs. 2 MStV (Medienstaatsvertrag)
 
1. Service Provider
Name: Jen Serrat Operating as: The Hideout 
Legal form: Individual / Sole Proprietor (Einzelunternehmer)
Postal Address: Bernhard-Lichtenbergstrasse 21 10407 Berlin, Germany
Email: hello@comehideout.com 
Website: www.comehideout.com
 
2. Tax Information
VAT ID: DE360470452 
Tax Number (Steuernummer): 31/373/03305
 
3. Responsible for Content
In accordance with § 18 Abs. 2 MStV:
Responsible person: Jen Serrat 
Address: Bernhard-Lichtenbergstrasse 21, 10407 Berlin, Germany 
Email: hello@comehideout.com

4. Contact
📧 Email: hello@comehideout.com
We aim to respond to enquiries within 2–3 business days.

5. European Online Dispute Resolution (ODR)
In accordance with Regulation (EU) No 524/2013, the European Commission provides an Online Dispute Resolution (ODR) platform for consumers:
🔗 https://ec.europa.eu/consumers/odr

Our email address for the purposes of the ODR platform is: hello@comehideout.com

In accordance with § 36 VSBG (Verbraucherstreitbeilegungsgesetz): The Hideout is neither obligated nor currently willing to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle). We may, however, consider participation on a case-by-case basis.

6. Liability for Content (Haftung für Inhalte)
The content of this website has been created with reasonable care. However, in accordance with § 7 Abs. 1 TMG, as a service provider, we are responsible for our own content on these pages under general law.
 
In accordance with §§ 8–10 TMG, we are not obligated to monitor transmitted or stored third-party information, or to investigate circumstances that indicate unlawful activity. Obligations to remove or block the use of information under general law remain unaffected. However, liability in this respect is only possible from the point in time at which we become aware of a specific legal violation. Upon becoming aware of any such violations, we will remove the content immediately.
 
Use of the information on this website is at the user's own risk. The Hideout assumes no liability for the accuracy, completeness, or timeliness of the information provided, except where required by mandatory law.
 
7. Liability for Links (Haftung für Links)
This website may contain links to external third-party websites over whose content we have no control.
 
At the time of linking, the linked pages were checked for possible legal violations. No unlawful content was identified at the time the links were created.
 
The inclusion of external links does not imply endorsement of the content behind the link. Continuous monitoring of external links without specific indications of legal violations is not reasonable. Upon becoming aware of any legal violations, we will remove such links immediately.
 
8. Copyright and Intellectual Property (Urheberrecht)
The content and works on this website created by the operator are subject to German copyright law (Urheberrechtsgesetz – UrhG).
 
Reproduction, editing, distribution, translation, storage, processing, or any kind of use beyond the scope of copyright law requires the prior written consent of the respective author or creator. This applies in particular to the reproduction, processing, or transmission of content in databases or other electronic media and systems.
 
Downloads and copies of this website are only permitted for private, non-commercial use.
Third-party content is identified as such wherever possible. If you become aware of a copyright infringement on this website, please inform us accordingly. Upon becoming aware of any violations, we will remove such content immediately.
 
Displaying this website within external frames is only permitted with the prior written consent of The Hideout.
 
9. Prohibition of Commercial Use of Contact Data
The use of contact details published in this Impressum — including the email address — by third parties for the purpose of sending unsolicited commercial advertising or informational materials is expressly prohibited. The Hideout reserves the right to take legal action in the event of the unsolicited sending of advertising, such as spam emails.
 
10. Data Protection (Datenschutz)
The Hideout takes the protection of your personal data seriously. For comprehensive information about how we collect, use, store, and protect your personal data, and about your rights under the General Data Protection Regulation (GDPR) and applicable German data protection law, please refer to our Privacy Policy:
🔗 www.comehideout.com/privacy-policy
 
Please note that data transmission over the internet (e.g., communication via email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.
 
11. Image Credits (Bildnachweise)
All photographs and images on this website are the property of Jen Serrat / The Hideout, unless otherwise stated.
 
12. Special Terms of Use
Where special conditions for individual uses of this website or specific services deviate from the general provisions stated above, this will be expressly indicated at the relevant point. In such cases, the specific terms of use shall apply in addition to these general provisions.
This website's use is additionally governed by our:
 

• Terms & Conditions — governing bookings and participation in The Hideout Experience

• Privacy Policy — governing the collection and processing of personal data

• Cookie Policy — governing the use of cookies and tracking technologies
   

This Impressum was last updated on March 30, 2026.